Pharmacy Policies

Terms and Conditions

1. Introduction

Welcome to our online pharmacy. By using our website or placing an order, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

2. Ordering

All orders must be placed through our website by individuals aged 18 years or older. By ordering, you confirm that you are legally permitted to purchase the requested products in your jurisdiction. We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases where there are concerns regarding prescription validity, payment issues, or regulatory compliance.

3. Shipping Policy

We provide fast, reliable, and discreet delivery service to any country specified by our customers. Orders are shipped within 1-2 business days. All weekend orders will be processed on Monday.

EMS Delivery (Express with Online Tracking): For those who desire faster service, we offer EMS delivery. This method typically takes 5-9 days from the dispatch date and will be sent via Express Mail Service. The maximum expected delivery time for this method is 14 days. Tracking codes will be provided for all orders as soon as they are dispatched.

Standard (Registered AirMail Delivery): Delivery using this method typically takes 14-21 days from the dispatch date. The maximum expected delivery time for this method is 30 days. Packages sent via registered Airmail will be delivered discreetly to your mailbox and cannot be tracked.

Large orders (more than 120 pills) will be shipped in two separate shipments and may not arrive on the same day. Generic and brand name medications are also shipped separately and may not arrive at the same time.

You will be automatically notified via email when your order is approved and shipped. Orders will not be processed on Saturdays or Sundays. Please allow us up to 2 business days for order processing prior to dispatch.

4. Order Cancellation

You may cancel your order within 24 hours of placement or if it has not yet been dispatched. To cancel an order, please use our Feedback Support Service, Live Chat, or Phone. Our representatives will assist you promptly.

5. Returns Policy

Due to the nature of pharmaceutical products and health regulations, we do not accept returns or exchanges of medication once they have been shipped and delivered, except in cases of damage, defect, or incorrect shipment. In the event of damaged, defective, or incorrect products, please contact our customer service within 7 days of receipt so we can resolve the issue accordingly.

6. Liability

Our liability is limited to the cost of the products purchased. We shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or misuse of our products or services. You agree to use the products only as directed and in accordance with applicable laws and regulations.

7. Disclaimers

Products available on our website are for personal use only and must not be resold or distributed. The information provided on our website is for informational purposes only and should not be considered medical advice. Consult with a qualified healthcare professional before starting any new medication or changing your current regimen.

We do not guarantee that your order will be approved by customs authorities in your country, and we are not responsible for any customs issues, delays, or seizures. It is your responsibility to ensure the legality of importing our products to your destination country.

8. Modification of Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be published on this page and will become effective immediately upon posting. Continued use of our website and services constitutes acceptance of the updated Terms and Conditions.

9. Contact Information

If you have any questions regarding these Terms and Conditions, please contact our customer support team via the options provided on our website.